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Springboard to Learning

Director of Donor Stewardship

Department: Development

Reports to: Executive Director

Springboard to Learning believes that meaningful, memorable learning experiences transform a child’s worldview. This belief drives our mission to develop children’s abilities to think, create, collaborate and communicate. Springboard to Learning envisions a future where all children are passionate, engaged learners who experience success. With a combined history of 110 years as Springboard to Learning and Young Audiences, Springboard is the largest area provider of arts-integrated educational programs delivered through residencies, workshops and performances. Learn more at


The Director of Donor Stewardship (DDS) plays an important role in leading and assisting the Executive Director in achieving fund development goals through communication and implementation of comprehensive donor relations, promoting interactions with and recognition of donors at all levels. This position will grow Springboard to Learning’s base of donors through strategic donor cultivation, retention, and stewardship programs. The DDS will identify, cultivate and engage current and potential donors, positioning the organization for continued sustainable funding streams, including: donor stewardship, donor retention, donor acknowledgements and communications, annual giving, and donor database management. The DDS will work comfortably in an environment of measurable accountability.


Primary job responsibilities include, but are not limited to, the following:

  • Work closely with ED and Board of Directors to effectively drive fundraising goals to completion
  • Develop and implement a donor stewardship plan - Includes individual stewardship plans for $1000 + donors and stewardship plan for $200 - $999 donors
  • Provide support to Executive Director and other donor solicitors with information, contact prompts, and research to make donor calls
  • Develop and implement a Donor Communication Plan - Collaborates with colleagues in developing creative strategies to communicate with donors the impact of their philanthropy
  • Understand donor motivations and develop and implement donor acquisition and retention plans
  • Develop and implement a donor thank you campaign
  • Ensure the stewardship of donors through acknowledgements and receipts
  • Provide leadership of comprehensive direct mail and e-solicitation programs
  • Manage a monthly giving program
  • Research the newest technologies and techniques in donor retention and stewardship
  • Manage the maintenance and accuracy of annual giving donor records within database, file records and/or other records systems
  • Direct all aspects of the donor and donation reporting process, ensuring the timely production and accuracy of these reports
  • Utilize data and analytics to drive solicitation and communication strategies
  • Develop good relationship with donors, understanding motivations and expectations
  • Network with donors, partners, and other organizations to promote Springboard to Learning’s cause d mission
  • Assist Executive Director in creating a well-defined yearly stewardship action plan
  • Support the ED and Board of Directors to effectively drive fundraising goals to completion through relationship building and donor stewardship
  • Support corporate and foundation processes and build relationships with organizational officials
  • Assist the grant writer with writing grants, as needed; research grant opportunities, preparing grant materials for mailing, manage grants calendar and generate reports in accordance with funders’ requirements
  • Serve as an ex-officio member of the Resource Development and Gala Committees
  • Support special events, including annual gala and donor recognition/solicitation events
  • Provide direction and oversight to marketing efforts
  • Other responsibilities as assigned by Executive Director


  • Undergraduate degree with excellent computer skills, including proficiency in Microsoft Word, Excel and Power Point, and donor management database software, Giftworks preferred ? Exceptional written and verbal communication skills ? Outstanding people skills; ability to act with donors and volunteers at all levels effectively
  • Dedication to stewardship of donor gifts: prompt and accurate reporting of the uses of contributions; support of donor wishes; appropriate donor acknowledgement
  • Leadership skills that reflect and value a team approach, demonstrating effectiveness, efficiency, integrity and ability to deliver high quality service
  • Capable of handling multiple tasks, projects and timelines
  • Demonstrates accuracy and thoroughness with attention to detail, looking for ways to improve and promote quality
  • Previous experience working for a nonprofit, preferred
  • Passion for arts-integrated educational programming, preferred
  • Ability to work with a diverse population
  • Experience working with volunteers
  • Scheduling flexibility that allows for some evening and weekend work


  • Ability to sit in meetings for long periods of time
  • Ability to work effectively using program management and other tools on a personal computer for long periods of time
  • Ability to work eight hours per day in an office environment
  • Ability to drive


This is a full-time position, requiring a minimum of 40 hours per week and eligible for Springboard to Learning’s benefits package. Salary is commensurate with experience

To apply for this position, please send the following information via email to

  1. A cover letter describing your experience
  2. Your resume outlining your educational qualifications and professional experiences
  3. Names, phone numbers and email addresses of three professional references and 3 personal references


3120 locust • st. louis, mo 63103 • p. 314.533.0930