The Comprehensive Flex Housing Program (CFH) is a Housing First model that provides an array of emergency and transitional flexible housing options with person-centered, holistic care to help clients navigate their journey toward independence. The CFH Care Coordinator serves as the main contact with the clients participating in the CFH program. It is expected that the Care Coordinator assist in the promotion of DOORWAYS Maxims and ideals while providing case management and coordinating the resources and support that clients need to become self-sufficient and achieve housing stability. The Care Coordinator works with clients to develop housing stability plans and coordinate a client support team of internal and external partners to help the client address and remove barriers to housing and help them procure and maintain stable housing.
MAJOR PROGRAM DUTIES AND RESPONSIBILITIES
Assist clients with move-in and ensure that clients complete a welcome orientation.
Ensure that chart records, assessments, case plans, case notes and all other applicable documentation is gathered and documented in a timely manner as directed. Utilize SCOUT/Service Point/CaseWorthy databases as the main systems of collecting and recording services rendered.
Assist clients in procuring applicable resources, benefits and entitlements as appropriate.
Conduct inspections of emergency housing sites and permanent housing sites as required.
Coordinate and facilitate a support team for each assigned client to include Ryan White Case Manager and other internal and external supports as appropriate to create and maintain a client-centered housing stability case plan.
Assist clients in procuring permanent housing in the community as appropriate.
Interface as appropriate with local CoC Coordinated Entry processes.
Actively engage clients utilizing housing first principles with a trauma-informed approach.
Assist in obtaining resources from community social, health and welfare agencies and making referrals to community supports to meet the needs of each client.
Build working relationships with landlords in the community, homeless services providers, health organizations, behavioral health service providers and other related facilities and organizations.
Attend and actively engage in staff, team, client and community meetings as directed.
Complete other duties as assigned.
EDUCATION, KNOWLEDGE, SKILLS & ABILITIES
A bachelor’s Degree in Social Work or related area highly preferred
A broad understanding of HIV/AIDS, mental disorders, substance abuse and homelessness preferred
Knowledge of Motivational Interviewing, Housing First Principles, Trauma-Informed Care and Harm Reduction a plus
Experience with shelter and housing services, mental health services and substance use disorder services in the community a plus
Understanding and experience with client management software
Must be able to work with persons with varying degrees of need, who are in crisis
Must be able to work independently within a team environment
Must be able to multi-task in a fast paced, high-energy work environment
Must have proficient knowledge of Microsoft Office software, especially Word, Excel and Outlook
Must have excellent writing and communication skills
Must have reliable transportation and willingness to work with program participants on multiple housing sites
This position will require certification in Mental Health First Aid, CPR and SOAR (will be provided by DOORWAYS)
Please no phone calls or solicitations. If you are interested in any of these positions, please submit a DOORWAYS Job Application through one of the methods detailed below. If you would like to include a resume and cover letter in addition to the application, please do. Be sure to identify which position(s) you are applying for.
Email: email@example.com with the job title in the subject line.
Mail: DOORWAYS, 4385 Maryland Ave., St. Louis MO 63108 with the job title stated in the cover letter.
Fax: (314) 535-0909. Place job title in the subject line.
Please no phone calls or solicitations.