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  • Full Time
  • St. Louis County
  • Salary: $23.37 - $25.00/hour
  • Organization Type: Education

Washington University in St. Louis

Position Summary
The Appointment Setter, Individual Giving is responsible for conducting outreach to high-level alumni, parents, and friends of the university in order to secure visits for gift officers on the Individual Giving team.

Job Description
Primary Duties & Responsibilities

  • In partnership with gift officers, conduct outreach via telephone and email to an assigned list of high-level prospects and established donors across the country. Utilize best practices for communication strategy and cadence of contacts, work to secure in-person visits and/or Zoom calls between prospects and gift officers on the Individual Giving team.
  • Play an instrumental role in identifying prospects’ inclination to accept visits, gathering any pertinent information shared by the donor during the outreach process, and sharing that information with the assigned gift officer.
  • Exercise professionalism, confidentiality, and integrity to communicate directly with individuals who are the highest-level alumni, parents, and friends of the university.
  • Collaborate with a minimum of five gift officers on their trips. Meet with each gift officer regularly to discuss schedule preferences, upcoming trips, and new donor lists.
  • Conduct prospect research using University Advancement’s CRM to determine a prospect’s prior giving history, degree, current employment history, etc. to personalize all outreach efforts. Send database updates when needed.
  • Perform other duties as assigned.

Preferred Qualifications

  • One year of experience within a university or high-level service industry such as sales or marketing.
  • Excellent oral and written communication skills.
  • Strong interpersonal skills; able to work effectively and collaboratively with a wide variety of people both internally and externally.
  • Ability to pleasantly overcome objections and be effectively persuasive with prospects.
  • Strong organizational skills; able to adapt to unexpected changes in work priorities.
  • Strategic thinker, able to craft specific action plans, set priorities, allocate time and resources, and achieve short- and long-term objectives.
  • Ability to analyze prospect information and provide concise documentation.
  • Demonstrates sound judgment.
  • Mature individual with knowledge of university and personnel.
  • Self-motivated.

Required Qualifications

  • High school diploma or equivalent high school certification and five years of relevant experience, or an equivalent combination of education and experience.

Please apply via and enter job #JR82892

Salary Range
The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one’s qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.

For frequently asked questions about the application process, please refer to our External Applicant FAQ.

If you are unable to use our online application system and would like an accommodation, please email or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.

Pre-Employment Screening
All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.

Benefits Statement

  • Up to 22 days of vacation, 10 recognized holidays, and sick time.
  • Competitive health insurance packages with priority appointments and lower copays/coinsurance.
  • Want to Live Near Your Work and/or improve your commute? Take advantage of our free Metro transit U-Pass for eligible employees. We also offer a forgivable home loan of up to $12,500 for closing costs and a down payment for homes in eligible neighborhoods.
  • WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.


  • Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!


  • We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We’ve got you covered.
  • WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.

For policies, detailed benefits, and eligibility, please visit:

EEO/AA Statement
Washington University in St. Louis is committed to the principles and practices of equal employment opportunity and especially encourages applications by those from underrepresented groups. It is the University’s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.

Diversity Statement
Washington University is dedicated to building a diverse community of individuals who are committed to contributing to an inclusive environment – fostering respect for all and welcoming individuals from diverse backgrounds, experiences and perspectives. Individuals with a commitment to these values are encouraged to apply.

Please apply via and enter job #JR82892