Housing Options Provided for the Elderly, Inc
Job Title: Disaster Case Manager, Older Adult Specialist
Type of position: Full-time, Exempt
Hours: 40 hrs/week
Site: Hybrid – on site + work from home
Duration: Contract limited to 12 months, extension possible if awarded. Opportunity for
continued employment after contract ends, as preferred
Supervisor: Disaster Case Management Supervisor
Location: St. Louis, MO
Salary Range: $60,000 depending on education & experience
Benefits: Healthcare: $300 monthly payment to purchase health insurance, Retirement, Mobile Phone Stipend, PTO.
Company Description
Our mission at Housing Options Provided for the Elderly, Inc (HOPE) is to help older adults live with dignity and independence in the housing most appropriate to their circumstances. HOPE achieves our mission by assisting older adults and caregivers with housing navigation and applications, relocation assistance, application for benefits and services, and relationship-based case management. HOPE seeks to alleviate and ameliorate systemic barriers to older adults accessing affordable housing and improve overall well-being.
Role Description
In response to the May 16, 2025 tornado, HOPE and other service partners created the Senior Support Team to provide compassionate, client-centered support to impacted older adults. The Senior Support Team’s mission is to help adults 60 and older stabilize and recover from the disaster to the extent possible given available resources. This is a full-time on-site role for a Disaster Case Manager, Older Adult Specialist located in St. Louis, MO. The DCM serves as a specialized advocate and primary contact for disaster-affected older adult survivors. Daily tasks include conducting assessments, designing and implementing personalized recovery plans, coordinating with community partners, maintaining case records, and guiding clients through a structured recovery process.
Qualifications
- Bachelor’s degree in social work, public health, counseling, education, or related field required
- Master of Social Work (MSW) preferred
- Skills in assessing needs, developing recovery plans, and coordinating services
- Minimum of one year of relevant experience in case management, social services, or disaster recovery
- Experience working with older adults and knowledge of their specific needs
- Demonstrated ability to work effectively with diverse populations in high-stress environments
- Able to work in a fast-paced, dynamic, collaborative environment
- Must be able to work independently and work with minimal supervision in the field
- Provide ethical and sound judgment when advocating and servicing clients in need
- Ability to work collaboratively with other agencies and service providers
Primary Duties & Responsibilities:
Client Recovery & Case Management
- Serve as the main point of contact for a caseload of disaster survivors who are older adults, offering crisis advocacy, resource navigation, and detailed referral services.
- Conduct intake assessments to identify unmet disaster-related needs and develop comprehensive, individualized long-term recovery plans.
- Maintain consistent and responsive communication through in-person, phone, or virtual meetings based on client need.
- Facilitate access to housing restoration, FEMA assistance, mental health support, and other recovery services.
Data entry & Documentation
- Record client interactions, case notes, financial expenditures, progress updates, and referrals using agency systems.
- Adhere to confidentiality guidelines and Safe From Harm protocols.
Coordination & Advocacy
- Collaborate with local recovery groups, community organizations, and other agencies to advocate for clients and ensure equitable access to resources.
- Monitor client progress, adjust recovery plans as needed, and coordinate escalation for additional support or funding.
- Maintain expertise in funding available in the community, ensuring clients are connected to the most effective and timely financial recovery resources.
Travel & Field Work
- Visit clients in various settings including homes, agencies, or community locations; reliable transportation is required, with mileage reimbursement provided.
Additional Requirements:
Technical Competencies
- Proficient in data entry, case management documentation, and knowledgeable in client management software plus general office tools.
- Proficiency in Google Workspace suite preferred (Docs, Sheets, etc.)
Personal Attributes
- Excellent communication, active listening, empathy, adaptability, attention to detail, and crisis resolution skills.
- A committed advocate, collaborator, and ethical steward of client trust and confidentiality.
Logistics
- Valid driver’s license, automobile insurance, reliable transportation, and capacity to travel for home visits and outreach activities are required.
- Participate in staff meetings, program meetings, strategic planning, and other community meetings as required
- Attend required trainings and recommended professional development and networking opportunities to advance personal and organizational capacity (paid for by HOPE)
Position Details
Employment Type: Full-time (approx. 40 hrs/week)
Duration: 12–24 months, contingent on funding
Compensation: Approximately $60,000/year depending on education and experience with potential benefits (health, PTO, retirement, etc.)
How to Apply
Please send a resume and cover letter to Tracy Fantini at Tracy@HopeForSeniorsSTL.org with “Disaster Case Manager/Older Adult Specialist” in the subject line.
