LifeWise StL
Disaster Case Manager, Older Adult Specialist
Job Status: Full-time, Exempt, On-Site, 40 hours/week
Salary: Base salary $5,000 monthly for 7 months (prorated salary of $60,000 annually) with benefits (health, dental, vision, retirement, PTO, life insurance, etc.)
Position Description: In response to the May 16 tornado, LifeWise StL and many partners created the Senior Support Team to provide compassionate, client-centered support to impacted older adults. The Senior Support Team’s mission is to help adults 60 and older stabilize and recover from the disaster to the extent possible given available resources.
The Disaster Case Manager, Older Adult Specialist serves as a specialized advocate and primary contact for disaster-affected older adults, designing and implementing personalized recovery plans, coordinating with community partners, entering data with accuracy and guiding clients through a structured recovery process.
Primary Duties and Responsibilities:
1. Client Recovery & Case Management
Serve as the main point of contact for a caseload of disaster survivors who are older adults, offering crisis advocacy, resource navigation, and detailed referral services.
Conduct intake assessments to identify unmet disaster-related needs and develop comprehensive, individualized long-term recovery plans.
Maintain consistent and responsive communication through in-person, phone, or virtual meetings based on client need.
Facilitate access to housing restoration, FEMA assistance, mental health support, and other recovery services.
2. Data Entry & Documentation
Record client interactions, case notes, financial expenditures, progress updates, and referrals using agency systems.
Adhere to confidentiality guidelines and Safe From Harm protocols.
3. Coordination & Advocacy
Collaborate with local recovery groups, community organizations, and other agencies to advocate for clients and ensure equitable access to resources.
Monitor client progress, adjust recovery plans as needed, and coordinate escalation for additional support or funding.
Maintain expertise in funding available in the community, ensuring clients are connected to the most effective and timely financial recovery resources.
4. Travel & Field Work
Visit clients in various settings including homes, agencies, or community locations; reliable transportation is required, with mileage reimbursement provided.
Required Experience and Skills:
Educational Requirements: Bachelor’s degree in social work, public health, counseling, education, or related field required.
Master of Social Work (MSW) preferred.
Experience: Minimum of one year of relevant experience in case management, social services, or disaster recovery. Experience working with older adults preferred. Demonstrated ability to work effectively with diverse populations in high-stress environments.
Able to work in a fast-paced, dynamic, collaborative environment. Must be able to work independently and work with minimal supervision in the field. Provide ethical and sound judgment when advocating and servicing clients in need
Knowledge and Skills: Proficient in data entry, case management documentation, and knowledgeable in client management software plus general office tools. Proficiency in Google Workspace suite preferred (Docs, Sheets, etc.)
Personal Attributes: Excellent communication, active listening, empathy, adaptability, attention to detail, and crisis resolution skills. A committed advocate, collaborator, and ethical steward of client trust and confidentiality.
Logistics: Valid driver’s license, reliable transportation, and capacity to travel for home visits and outreach activities are required. Participate in staff meetings, program meetings, strategic planning, and other community meetings as required. Attend required trainings and recommended professional development and networking opportunities to advance personal and organizational capacity (paid for by LifeWise StL)
Position Details:
Duration: February-August, probable renewal based on funding opportunities
Compensation: Base salary $5,000 monthly for 7 months (prorated salary of $60,000 annually) with benefits (health, dental, vision, retirement, PTO, life insurance, etc.)
How to Apply:
Please send your resume and a cover letter to jobs@lifewisestl.org, with “Disaster Case Manager/Older Adult Specialist” in the subject line.
LifeWise StL is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
