Stephen Ministries
Customer Care Administrative Assistant
At Stephen Ministries St. Louis, we’re all about building a more caring world.
Are you interested in connecting people and churches with resources that equip them to better care for those around them? Do you enjoy a job with variety and new areas to grow into? Are you looking for a positive, encouraging work environment? Customer Care Administrative Assistant Support is an excellent full-time and part-time opportunity.
What You Will Do As a Customer Care Administrative Assistant at Stephen Ministries:
· Provide operational support across multiple departments
· Provide high-level service and present a friendly, caring demeanor to our ministry partners over the phone and via e-mail
· Data entry, maintain records, and other clerical work
· Operational tasks such as packing and invoicing
· Grow into other areas of interest such as in-house documentation, writing and editing, and market research
Why Join Our Team?
We’re a nonprofit Christian educational organization that has spent the past 50 years equipping people to care for others with excellence. We’re best known for Stephen Ministry, our lay caring ministry system used in over 14,000 churches from over 190 Christian denominations around the world. We also produce books, courses, and other resources on topics such as grief, empathy, cancer, assertiveness, and leadership. Our training and resources are being used by individuals, churches, schools, businesses, hospitals, and other organizations worldwide, making a difference in millions of lives.
An exciting new initiative at Stephen Ministries is helping congregations and other organizations play a key role in combating the mental health crisis by preventing mental distress and promoting mental health and well-being
A career at Stephen Ministries is more than just a job; it’s an opportunity to be involved in meaningful work as part of a kind, collaborative, and Christ-centered team, working together to carry out a life-transforming mission. We’re on the lookout for people who are passionate about our mission, a good fit for our team, and driven to succeed. We work with each staff member to craft a role that matches their gifts, skills, experiences, and interests with the needs and goals of our organization. Building a caring world starts with having a great team and a great work environment. That’s why, at Stephen Ministries, we hire people, not positions.
All employees receive initial training in customer and administrative support. We then work with them for continued training in their areas of interest. They will receive ongoing support from their mentor/supervisor who encourages their professional development and offers regular opportunities for growth.
The workday of a Customer Care Administrative Assistant involves a variety of tasks, including:
Consulting with ministry partners from around the world over the phone and by email, supporting them in their ministry through our training, books, and materials for ministry
Participating in our live, interactive online training events
Working on various projects and tasks supporting the organization and its mission.
In addition, those in this role may have the opportunity to take on responsibilities in work areas such as:
Writing, editing, and publishing
Adult education
Communications and marketing
Market research
Public support and development
Developing new resources, graphic design, and videography
Information technology
Stephen Ministries offers competitive pay and benefits:
Vacation accrued from start of employment
Sick/Personal time
Seven paid holidays
Company-paid health and dental insurance
Company-paid Pension
Voluntary Retirement Fund (403b)
Company -paid life insurance.
Qualifications
Bachelor’s Degree
All positions are in-person at the Stephen Ministries Center in St. Louis. Remote work is not available.
To Apply: Submit your résumé with a cover letter by mail or email to jointheteam@stephenministries.org. In your cover letter, please tell us about your goals, experiences, and achievements along with anything else you think would be helpful for us to know. Our team wants to get to know you as a person, including what drew you to apply to work at Stephen Ministries.
Visit www.stephenministries.org/careers for more information or call us! 314-428-2600
