Washington University in St. Louis
The Direct Marketing Coordinator is responsible for daily activities related to Phonathon data, scripting and caller recruitment and retention. Additional responsibilities include management of donor thank-you gift processes, senior week registration, and assisting with marketing and stewardship activities related to crowdfunding, giving days and the WashU Loyalty Society.
Duties include:
- Manage updates of phonathon scripts, emails and pledge materials.
- Provide oversight of daily call center operations in partnership with the Call Center Manager and Student Supervisors to create a welcoming and motivating environment for the student callers.
- Coordinate with Shared Services and Call Center Manager to develop and manage hiring and termination processes for nearly 250 student callers per year.
Required Qualifications
Minimum high school diploma plus three years of work experience, or equivalent combination of education and experience.
For more information and to apply:
Please visit https://jobs.wustl.edu and search for job #44218
To learn more about careers in Alumni & Development please visit http://alumni.wustl.edu/ContactUs/Career_Opportunities/
Washington University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, genetic information, disability, or protected veteran status.
