The Covering House
The Covering House serves children and teens who have experienced sex trafficking or exploitation.
Job Title: Donor Engagement Manager
Department: Development
FLSA Status: Exempt
Reports to: Director of Development
Days of Work: Last Revision:
Monday-Friday 9-5; some nights and weekends
September 2025
Direct Reports: (DOD) None
PRIMARY OBJECTIVE: Working closely with the Director of Development, the Donor Engagement Manager supports overall development efforts including nurturing relationships with donors and sharing the mission through timely, professional, and heart-felt communications. Communication methods include phone calls, face-to-face visits, mail, and emails with the goals of thanking, sharing impact, and requesting financial or in-kind support. The Donor Engagement Manager will communicate regularly with current and potential supporters of The Covering House including individuals, corporations, faith-based groups, and foundations. Additionally, the Donor Engagement Manager will work on various administrative and marketing tasks including managing the donor database and tax credit programs.
PRIMARY RESPONSIBILITIES
The Donor Engagement Manager will be responsible for, including, but not limited to:
Donor Development
• Monthly and small to mid-size donors
o Nurture donor relationships including through phone calls, face-to-face visits, mail, emails, and in-person events
• Ensure donors are acknowledged in a timely manner through phone calls and letters
• Assist DOD
o Annual fundraising strategy
o Annual appeal
o Annual Report
• Analyze donor data to inform strategy development and goal achievement
• Maintain accurate and timely records of donor communications and interactions
Marketing and Communication
• Assist DOD with marketing and communication plan and related tasks as needed.
Marketing and Communication
• Assist DOD with marketing and communication plan and related tasks as needed. Tasks may include:
o Create or update brochures, presentation slides, and other TCH promotional material
o Work with print shops and graphic designers for materials such as annual reports, annual appeal, etc.
o Plan and create social media posts
Development Administration
• Engage in Development Department meetings
• Manage donor database Funraise (database)
o Organize and import data from third-party platforms
o Create fundraising pages for events and campaigns
• Manage Tax Credit Programs
o Organize applications, ensure all appropriate documentation is included, and submit to the Department of Social Services
Events and Public Speaking
• Assist with the annual spring gala: Dine for Dignity
• Assist with small group events: cocktail parties, luncheons, third-party events etc.
o Provide presentations in the community, including Trafficking 101, overview of The Covering House, etc. Decision Making and Problem Solving
• Provide overall constructive contributions to maintain a positive working environment
• Access available resources, such as assistance of supervisor and teammates, in decision making
• Critical thinking and judgment: ability to develop smart, workable solutions to challenges as they arise
• Value and employ creativity in problem solving
Communication
• Maintain effective, positive, and professional communication with colleagues, clients, and donors
• Develop constructive and cooperative working relationships with colleagues
• Maintain appropriate boundaries (including physical, emotional, personal, and professional boundaries) with colleagues, clients, and donors
• Submit all necessary reports to supervisor on a timely basis
• Accepts direction with desire to learn and make timely adjustments as needed.
• Timeliness and dependable attendance in the office, meetings, training, and other events
OTHER DUTIES/REQUIREMENTS
• Assist with staff shortages as needed in the residential home
• Must remain current on all required training
• Attend staff trainings on topics including trauma-informed care and suicide prevention
QUALIFICATION REQUIREMENTS
• Bachelor’s degree in nonprofit management, communications, or related field
• 3+ years of experience in donor development preferred
• Excellent written, verbal, and interpersonal communication skills
• Proficiency in Office Tools
• Attention to detail and organizational skills
• Growth mindset, eagerness to learn and improve
• Ability to multi-task with a high level of output, detail, and accuracy
• A passion for and commitment to the mission of providing safety, dignity, and freedom for sexually exploited and trafficked children and teens
• High emotional intelligence, integrity, trustworthiness, and honesty
• Ability to work well independently and on a team; self-starter
• Demonstrate knowledge of The Covering House mission and programs
• Represent The Covering House in a positive and professional manner
• Ability to maintain the highest confidentiality
• May not have a substantiated report of child abuse or neglect
PHYSICAL DEMANDS AND WORKING CONDITIONS
The physical demand and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:
• Physical Demands: The duties of the job occasionally require to walk; run; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; balance; twist; stoop; bend; talk and hear. The employee must occasionally lift and/or move up to 25 lbs. and push/pull or resist force during a physical restraint.
• Work Environment: Duties of this job are performed at the office of The Covering House. However, employee may be asked to assist at the residential home as needed.
JOB DECSRIPTION REVIEW ACKNOWLEDGMENT
General Sign Off: The employee is expected to adhere to all company policies. Employees acknowledge and understand that The Covering House reserves the right to modify the contents of this job description or to assign alternate and additional duties and responsibilities. Nothing in this job description is intended to alter or alter the at-will nature of employees’ employment at The Covering House.
TO APPLY: https://www.thecoveringhouse.org/careers
