Administrative Coordinator

PLEASE APPLY ON OUR WEBSITE: https://stlfoodbank.aaimtrack.com/jobs/1213477

St. Louis Area Foodbank (SLAFB)

JOB DESCRIPTION

Job Title: Administrative Coordinator

Immediate Supervisor: Director of Human Resources

Employees Supervised: N/A

FLSA: Non-exempt

General Description/Position Summary:

This is an exciting opportunity for a motivated, detail-oriented self-starter who thrives in a fast-paced environment and is eager to support the Foodbank’s mission to fight hunger and promote food security across the region. As the Administrative Coordinator, you’ll be the first point of contact for visitors, volunteers, and partners – setting the tone for a welcoming and professional environment. In this position, you’ll manage key office functions, provide high-level administrative support to the Foodbank’s Executive Leadership Team (ELT), and ensure smooth daily office operations. Responsibilities include greeting guests to the Foodbank and overseeing front desk reception, managing communications (phone and email), maintaining office supplies, overseeing mail, coordinating meetings, and supporting a positive and productive work environment.

Duties and Responsibilities:

• Manage the reception/main entrance/visitor lobby area by greeting all visitors in a warm and professional manner.
• Provide exceptional customer service by professionally handling phone and email inquiries, directing them to the appropriate Foodbank staff, partner agencies, or other service providers.
• Monitor and respond to the Foodbank’s general email inbox, forwarding inquiries to the appropriate staff as necessary.
• Process incoming and outgoing mail and packages efficiently, ensuring timely distribution to the appropriate staff or department.
• Partner with the Human Resources Department to coordinate new employee welcome gifts.
• Support the administration of the Foodbank’s Employee Recognition Program.
• Provide support to all three sub-committees of the Foodbank’s
• Employee Experience Committee: Employee Engagement Sub-Committee, Social Responsibility Sub-Committee, and the Health & Wellness Sub-Committee.
• Help prepare for quarterly Foodbank Board of Director meetings.
• Provide meeting coordination support to staff as needed.
• Manage office supply orders, monitor supply inventory, and maintain an organized supply closet.
• Provide administrative support to the Executive Leadership Team (ELT), including but not limited to:
  • Scheduling meetings, coordinating lunches, and event logistics.
  • Handling data entry, filing, copying, and organizing documents.
• Perform other duties as assigned.

Qualifications:

• High school diploma required; some college coursework or degree preferred.
• Prior administrative support and/or front desk reception experience required.
• Ability to manage multiple projects, handle interruptions, maintain focus on tasks and produce accurate work.
• Ability to communicate effectively both verbally and in writing.
• Ability to establish and maintain effective working relationships with diverse internal and external stakeholders.
• Ability to work independently and as part of a team.
• Passion for the Foodbank’s mission and the ability to demonstrate SLAFB’s Core Values (Stewardship, Teamwork, Agility, and Respect).
• Prior non-profit experience preferred.
• Proficiency with Microsoft Office applications and other web-based applications preferred.
• Must pass drug screening and criminal background check.

Work Schedule:

Monday – Friday, 40 hours per week, onsite at the Foodbank facility and on occasion, in the community as needed.

The impact you’ll make:

At the St. Louis Area Foodbank, we are working to build a stronger bi-state region by nourishing people, empowering communities, and transforming systems. With the dedicated partnership of nearly 600 hunger-relief programs and local agencies – including soup kitchens, food pantries, shelters, and residential programs – we are responding to hunger in communities across 26 counties in Missouri and Illinois by distributing food to more than 400,000 people every year.

Since opening in 1975, and with the tremendous support and generosity of this community, the St. Louis Area Foodbank has grown to become our region’s largest food distribution charity dedicated to feeding those in need. Together, we are feeding people and working to address the root causes of hunger for lasting impact every day.

About the St. Louis Area Foodbank:

• The St. Louis Area Foodbank (SLAFB) is a member of Feeding America, which is a national network of 200 food banks all working together for the common goal of ensuring equitable access to nutritious food.
• This nationwide network offers us a variety of resources, like food, funds, best practices, and gives our work a much bigger, louder voice than we could hope to have on our own.
• The St. Louis Area Foodbank supports 26 counties – 14 in Missouri and 12 in Illinois – thus serves, supports and stewards a diverse group of stakeholders across our region, as well as serves as a member of Feeding Missouri (the 6 Feeding America Food Banks in Missouri) and Feeding Illinois (the 7 Feeding America Food Banks in Illinois).
• As a food bank, we collect food from a variety of sources, such as manufacturers, retail stores, farmers, and individual donors.
• We then store, sort, and repackage that food at the highest safety standards and finally distribute that food to our network of agencies and programs, which work directly with people in the community.
• We facilitate the movement of food safely and efficiently and offer the kinds of resources and support to our partner agencies that a single food pantry or shelter could not hope to access on its own.
  • VISION: A nutritionally secure Missouri and Illinois.
  • MISSION: Building a stronger bi-state region by nourishing people, empowering communities, and transforming systems.

What we can offer you:

Beyond a great mission, dedicated team members, and an incredible opportunity to truly make a difference in our community, you will be generously rewarded for your contributions including:

• Competitive pay commensurate with experience
• Generous Paid Time Off (PTO) plan
• 403b plan with robust company match
• Comprehensive benefits (medical, dental, vision, group company-paid life insurance, short-term disability, and more!)

We work hard, play hard and change lives – so apply to join our Foodbank Family!

SLAFB Social Responsibility Statement

You are welcome at the St. Louis Area Foodbank (SLAFB) for who you are. At the SLAFB, we strive to empower our team to embrace and celebrate who they are. We cultivate a fair work environment that fosters belonging and respects and values people with varied backgrounds, demographics, identities and disabilities. Doing so strengthens our organization, cultivates a culture where everyone feels valued and can bring their best selves to the SLAFB. This enables us to nourish people, empower communities, and transform systems. At the SLAFB, we create a respectful and fulfilling workplace representing a broad range of lived experiences and viewpoints. We are committed to building a team that reflects the neighbors and communities we serve in the bi-state region to enhance engagement and connectivity with all key stakeholders.

This job description does not list all the duties of the job. Performance of other duties may be requested. Evaluations will be in part based upon performance of the tasks listed in this job description. St. Louis Area Foodbank has the right to revise this job description at any time. The job description is not a contract for employment.