The T
The BRIC Manager
SUMMARY: Reporting to the Executive Director, the Bullet Related Injury Clinic Manager is responsible for overseeing daily operations of the clinic, supervising the BRIC staff and volunteers, and developing new strategies to optimize care in collaboration with referring Emergency Departments and community partners.
BACKGROUND: The T is a community of health working to reduce the impact of trauma in the St. Louis region. The T was founded in St. Louis, Missouri in 2018 as a volunteer organization focusing on disseminating the national “Stop the Bleed” program in response to high rates of shootings. Through the pandemic it transitioned into a holistic clinic, a mobile harm reduction outreach program, and a walk-in center for people who have bullet related injury or are at risk for overdose. The T centers the experience of the Black masculine body as the body which is most vulnerable to the criminalization of trauma. This includes the experiences of people directly impacted by the consequences of bullet injuries and overdoses. In centering the self-directed healing of Black masculine bodies, The T hopes to promote healing and wellness for ALL. The T supports this healing through public health education, community engagement, self-care resources, harm reduction, as well as direct clinical care for acute and chronic trauma. The team at The T includes health professionals, community health workers, advocates, peers, and community members with lived experience in trauma and recovery.
With co-location and an integrated staff, these models of care are approaching the issues of “gun violence” and “drug use” in the context of what they truly are: acute and chronic expressions of trauma. Through a Black led, queer inclusive collaborative approach and utilizing radical generosity, a focus on being trustworthy, low barrier access, and whole person care, The T is bridging the gaps in institutional-based care which are so often re-traumatizing to those experiencing the pain of injury and chronic loss.
The Bullet Related Injury Clinic (BRIC) is a program within The T that focuses on the clinical and self-care needs for patients and their families for bullet related injury. The BRIC focuses on patients who have been recently injured and are discharged from the Emergency Department. Recognizing that the early experiences and needs for pain management, wound care, and trauma recovery are often traumatic, The BRIC seeks to assist patients and families during this difficult time. In addition, The BRIC provides care for to those who are suffering from the impact of a bullet, whether it was a distant injury, a tragedy within the family or community, or a public event such as a school shooting.
BRIC PROGRAM MANAGEMENT RESPONSIBILITIES
Clinic
- Facilitate patient care and team workflow during clinic days. This includes ensuring that the patient chat is monitored and that any transportation needs are addressed.
- Ensure visit notes, enrollment info, referrals, and prescriptions are charted and supporting documentation is uploaded in the patient database (currently RedCAP).
- Supervise 2-4 BRIC team members including medical assistants and front desk team members. This includes scheduling, Timesheets, training and onboarding, and leading team meetings.
- Manage onsite partner organization appointments (OT, PT, Chiropractic, chaplains, mental health).
- Maintain patient confidentiality.
- Maintain clinic inventory and ensure that partner organizations have a supply of BRIC boxes.
- Maintain clinic safety.
- Collaborate with Medical Director and other clinicians to provide trauma-responsive, high quality care.
- Maintain a therapeutic and trauma-aware patient care environment
Program Development and Management
- Update and maintain BRIC Book
- Support volunteer training, onboarding processes, and scheduling
- Develop and maintain new/existing relationships with community partners
- Further develop, update, and maintain formal protocols to optimize patient care
- Maintain and update BRIC forms, paper charts, flyers, educational materials, and other graphics
- Collaborate with BRIC team to design new documentation and communication tools
Organizational Leadership Responsibilities
- Attend weekly T staff meetings and leadership meetings
- Participate in strategic planning
- Represent the BRIC at internal and external meetings
- Work Punch Love Boxing/Community First Responders/Family
- Safety Events as needed
- Coordinate collaborative efforts between the Key and BRIC with the Key Coordinator
- Complete monthly reports about BRIC programming and outcomes
ESSENTIAL QUALIFICATIONS
Experience in a health or healing care setting preferred
At least 1 year of experience in a supervisory/management role
Core competencies: Strong verbal and written communication, leadership, problem solving, flexibility, collaboration/teamwork, trauma awareness, self-starting, passion for the BRIC and The T’s mission
Proficiency in Google Suite, using/updating a database, and ability to learn new computer programs
WORKING CONDITIONS
This position is full-time, 35-40 hours per week, full-time, and non-exempt. This position requires standing, lifting, typing, use of several computer programs, patient encounters and direct clinical contact and wound care, as well as the ability to maintain a trauma-informed environment.
BENEFITS
Part-time employees are eligible for health insurance. Full-time employees are eligible for health insurance and paid time off.
APPLICATION INFORMATION
The T is an equal access, equal opportunity, affirmative action employer that is fully committed to achieving a diverse faculty and staff. Equal Opportunity is and shall be provided for all employees and applicants for employment on the basis of their demonstrated ability and competence without unlawful discrimination on the basis of their race, color, national origin, ancestry, religion, sex, sexual orientation, gender identity, gender expression, age, genetic information, disability, or protected veteran status. Individuals who have personal experience with drug use or sex work, people of color, members of the LGBTQ+ community, and the formerly incarcerated are strongly encouraged to apply.
Position is open until filled; first reviews begin immediately.
Interested applicants should send a cover letter and resume to info@thetstl.com.
