Jazz St. Louis
BOX OFFICE ASSOCIATE
Jazz St. Louis is a not-for-profit organization whose mission is to lead our community in advancing the uniquely American art of jazz through performance, education, and community engagement.
Jazz St. Louis seeks a Box Office Associate who is eager to work in a fast paced, dynamic environment. Candidates should possess excellent written and oral communication skills, and have a strong passion for providing superior customer service to all guests.
ABOUT JAZZ ST. LOUIS
Jazz St. Louis began in 1995 as a presenter of regional, national, and international jazz musicians in a small, intimate atmosphere. Over the years, the organization has become a unique and successful non-profit arts organization focused on teaching jazz’s cultural significance and historical importance alongside presenting the music. Jazz St. Louis strives to be the leader in developing unique programming that engages youth and adults alike and preserves the shared cultural heritage embodied in jazz music.
Pursuit of this mission led to robust growth and the completion of an $8.5 million capital campaign in 2014 which opened the Harold & Dorothy Steward Center for Jazz in the heart of the Grand Center Arts District. This new space allowed for JSL to grow into its reputation as a leading jazz venue by housing all performance, education, and office resources in one place. The performance space — The Ferring Jazz Bistro — has earned accolades from patrons and musicians alike, calling it one of the top five listening rooms in the world, while Nancy’s Jazz Lounge provides a comfortable space to watch the performances in a casual setting. The Centene Jazz Education Center on the building’s third floor was designed explicitly for hands-on instruction and has become a comfortable and safe space for students to share, learn, and develop as musicians.
Each year, JSL presents an 18-show subscription series consisting of five nights of performances by internationally acclaimed artists, including Wynton Marsalis and the Lincoln Center Jazz Orchestra, Chick Corea, David Sanborn, Christian McBride, Marcus Miller, Ray Brown, Arturo Sandoval, Poncho Sanchez, Robert Glasper, The Bad Plus, and Terrace Martin. Including the subscription series, special performances, and locally led groups, Jazz St. Louis presents programs over 170 nights per year. More than 40,000 people attend our performances as part of the subscription series, special events, or regional artist performances. Hundreds of St. Louis-based and nationally renowned musicians have graced our stage.
JSL’s education programs cultivate the next generation of musicians, patrons, and leaders through hands-on training, performance, concert experiences, resources for educators, and connections with inspirational regional and touring artists. The in-house training programs, JazzU and Jazz Academy provide students from all over the area with in-depth jazz instruction from the region’s top jazz educators. The Emerson Jazz for Our Schools program provides schools with inspirational concert experiences with the national touring artists that perform on the Jazz St. Louis stage. The Artist Residency program brings top national touring artists into schools for clinics, masterclasses, and performances. JSL holds a yearly jazz band festival in conjunction with Jazz at Lincoln Center’s Essentially Ellington program, providing a fantastic performance opportunity, clinics, and masterclasses to high school bands from all around the Midwest. Finally, the Elementary Curriculum Partnerships provide teachers with curricular resources and professional development to increase the amount and quality of jazz in the general music curriculum. All of these programs are brought to students, teachers, and schools free of charge.
JSL’s Community Engagement programs strengthen our community through collaborative connections to jazz in new and unique ways. The Whitaker Jazz Speaks program brings well-known authors, scholars, and musicians for free lectures paired with one-of-a-kind performances covering topics as wide-ranging as jazz and civil rights to jazz’s connection to baseball. The Jazz St. Louis Book Club, curated and led by Washington University professor Dr. Gerald Early, allows literary lovers to engage in jazz through the printed word. Our Community Engagement programs also reach families with young children. Music Heals uses the rhythms and sounds of jazz to provide a fresh take on music motor therapy for toddlers with developmental delays. Additionally, JSL provides kinder music with a jazz flair in presenting Jazz at Lincoln Center’s WeBop program. JSL’s video library of instructional videos for music teachers and students is available on the internet and viewed worldwide.
JSL joined with Opera Theatre of Saint Louis to co-commission two operas by Terence Blanchard, 2013’s Champion, and 2019’s Fire Shut Up in My Bones, the Metropolitan Opera’s first performance of an opera by a Black composer.
JSL’s radio program, The Next Set: From Jazz St. Louis, produced in partnership with St. Louis Public Radio, is broadcast over several regional terrestrial stations and streamed online.
Most recently, in May 2021, JSL announced the appointment of trumpeter Keyon Harrold as its first Creative Advisor, a three-year position made possible through the support of the Mellon Foundation. Harrold’s involvement with JSL is an exciting opportunity to make new musical connections and grow the organization’s influence on St. Louis and the surrounding region, culminating in Jazz St. Louis’ first-ever solo commission in Spring 2024.
Jazz St. Louis employs 15 full-time staff, several part-time box officers, and various contract roles supporting education and community engagement efforts. The Box Office Associate reports to the Associate Director of Patron Services.
JOB DESCRIPTION
Jazz St. Louis is a non-profit organization looking to hire a part-time box office associate to work a minimum of 16-20 hours per week, Sunday-Saturday with nights and weekends. Ideal candidates will have excellent people skills, an ability to work well under pressure, and have some experience in a box office or other customer service-related field.
POSITION
Part-time Box Office Associate
COMPENSATION
$15.00/hour
HOURS
Flexible
DUTIES
· Assist Jazz St. Louis patrons with phone, internet, and in-person sales
· Print and process ticket orders for mail delivery
· Serve as Will Call, and provide customer service during performances
· Data entry
· Assist with database clean up and maintenance
· Other duties as assigned by Patron Services Coordinator
QUALIFICATIONS
· At least 1 to 2 years customer service experience preferred
· Professional demeanor with excellent telephone etiquette
· Excellent written and verbal communication
· Ability to multi-task
· Willingness to develop a basic understanding of jazz and jazz artists
TO APPLY
Interested candidates should submit their resume and cover letter via email to: adam@jazzstl.org. No phone calls please.
