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  • Full Time
  • St. Louis County
  • Salary: 80,000 - 90,000
  • Organization Type: Community Development

County Housing

DIRECTOR OF COMMUNICATIONS AND PARTNERSHIPS

COMPANY OVERVIEW
Since 1952, County Housing, has played a pivotal role in providing safe and affordable housing to St. Louis County residents. Our team takes pride in helping more than 7,000 eligible families find a place they can call home.

We are passionate about our mission to:

· Provide decent, safe, and affordable housing.

· Ensure equal housing opportunity.

· Promote self-sufficiency; and

· Improve the quality of life and economic vitality for low and moderate-income families.

We pursue our mission by using existing federal programs to the maximum extent feasible, by linking with other service providers, and by creating new opportunities of our own design.

In addition, we are responsible for consistently pursuing our core objectives, which are:

· Deliver services safely, effectively, and efficiently.

· Ensure residents, property owners, and employees feel respected during interactions with us.

· Help our residents and families gain self-sufficiency through partnerships with other organizations in the community.

· Expand access to desirable and affordable housing.

OUR CORE VALUES
At County Housing, we are guided by our core values, which are fundamental principles that shape our organization’s culture, behavior, and decisions. Our commitment to the core values of service, respect, integrity, excellence, and collaboration helps us achieve our mission. If there is an alignment between your personal philosophy and the following core values, then we invite you to apply for an exciting new career with County Housing!

· SERVICE:
We provide a vital service to residents and families. The quality of our operations is the expression of our commitment to our community. We work hard to serve our residents and families in a responsive, reliable, empathetic, and caring manner.

· RESPECT:
We are supportive, compassionate, and courteous to our residents, property owners, community partners and teammates, and we treat them as valued partners in our service mission.

·INTEGRITY:
In all circumstances, we do the right thing. We follow relevant laws, regulations, policies, and procedures. Our ethical, honest, and transparent actions are the foundation upon which we build trust with our residents, teammates, and community.

· EXCELLENCE:

In our diligent pursuit of excellence, we are not satisfied with anything short of the highest standards of service, respect, and integrity. We think critically about our work, embrace innovation, and challenge the status quo. We are proactive in the performance of our duties and accept accountability for our work. We celebrate our successes and grow from our lessons learned.

· COLLABORATION:

We nurture a work environment in which all team members have a voice. We act with transparency, help each other, and share information freely. We work together – teammates, residents, and communities – to build inclusive relationships and partnerships that enable us to fulfill our service mission.

 JOB SUMMARY:

We are seeking a talented and experienced Director of Communications and Partnerships to lead the organization’s efforts to elevate our visibility and impact in the community. The Director will work with the marketing and communications agency of record to develop and implement key communication strategies for all agency stakeholders including residents, property owners, and partners. Key responsibilities include communications planning; internal, external, and crisis communications; content creation; digital marketing; and facilitating partnerships. The ability to communicate clearly and concisely, both orally and in writing, is critical for success in this role.

The omission of specific statements regarding duties does not exclude them from the position if the work is similar, related, or a logical assignment in association with this position.

PRINCIPAL ROLE AND RESPONSIBILTIES:
•Develop and execute strategic communication plans to support organizational goals and objectives, including messaging and outreach strategies.

• Develop content calendars for our various audiences to help convey the organization mission, vision, and overall messaging. Work closely with the agency of record to produce and distribute content over the organizations various platforms.

•Draft and/or review all external communications with public housing residents, Housing Choice Voucher (HCV) residents, HCV property owners, vendors, and community partners. Communication methods include, but are not limited to letters, notices, resident and/or property owner newsletters.

•Oversee the organization’s digital presence, including website management, email marketing campaigns, and online advertising.

•Ensure effective communication and alignment among internal stakeholders, including staff, board members, and volunteers. Develop internal communication protocols and tools.

•Work closely with the agency of record to develop plans and strategies to react to crises.

•Identify, establish, and maintain close rapport with partnership agencies. Function as liaison and coordinator for approved partner organizations to help County Housing residents achieve self-sufficiency.

•Track and analyze communication metrics to assess the effectiveness of strategies and tactics. Make data-driven recommendations for continuous improvement.

•Collaborate with internal teams, external partners, and stakeholders to amplify messaging and maximize impact.

•Develop an Annual Report each year highlighting the accomplishments of County Housing and our programs.

EDUCATION, KNOWLEDGE, SKILLS, AND EXPERIENCE:
· Bachelor’s degree in Communications, Public Relations, Marketing, or a related field.

· Minimum of 5 years of experience in communications, with a focus on public service, non-profit organizations and/or affordable housing advocacy.

· Strong understanding of the affordable housing landscape, including key issues, stakeholders, and policy dynamics.

· Excellent written and verbal communication skills, with the ability to craft compelling and engaging narratives and messages for diverse audiences.

· Proven track record of successful media relations, including securing press coverage and managing media inquiries.

· Experience managing digital communication channels, including websites, social media, and email marketing platforms.

· Strategic thinker with the ability to develop and execute integrated communication plans.

· Strong project management skills, with the ability to prioritize and manage multiple tasks and deadlines.

· Collaborative team player with strong interpersonal skills and the ability to build relationships at all levels of the organization.

· Commitment to social justice, equity, and inclusion.

PHYSICAL REQUIREMENTS:
The Director of Communications and Partnerships will primarily work within the office environment but may also manage multiple tasks simultaneously, such as managing email correspondence, participating in meetings, and overseeing various communication projects, which may require sitting for prolonged periods. This role will engage in occasional physical tasks such as bending, reaching, sitting, and walking during the workday and may require the ability to lift items weighing at least 20 pounds. Moreover, the individual will spend extended periods each day working on a personal computer. The position requires flexibility in working hours to occasional participation in networking events like industry conferences, stakeholder meetings, or social gatherings, which may entail prolonged periods of standing or walking. Reasonable accommodation may be available to enable persons with physical disabilities to perform the job.

Visit our website to apply for this position and view other opportunities.

https://countyhousing.org/careers/job-listing/

County Housing celebrates difference. All employment, including hiring, promoting, discipline or discharge at County Housing is based solely on a person’s merit and qualifications related to professional competence. We do not discriminate against our employees or applicants because of race, creed, color, religion, age, gender, gender identity or expression, sexual orientation, national origin, disability, medical condition veteran status, ethnicity, marital or family status or other legally protected status.

County Housing is an equal employment opportunity and affirmative action employer.