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  • Full Time
  • St. Louis County
  • Salary: $43,500 - $49,000
  • Organization Type: Human/Social Services

L'Arche St. Louis

Position Summary:

The Quality Coordinator plays a vital role in ensuring the delivery of high-quality care, maintaining regulatory compliance, fostering continuous improvement, and actively participating in program development initiatives within the organization. Collaborating closely with the Assistant Director and Community RN, the Quality Coordinator develops, updates, and monitors standard operating procedures, emergency response plans, care plans, and staff development initiatives.

Organizational Relationships:

The Quality Coordinator reports directly to the Assistant Director and provides oversight to House Leaders and Assistants as delegated. As a key member of the Extended Leadership Team, the Quality Coordinator collaborates with leaders from each L’Arche St. Louis home under the guidance of the Assistant Director.

Essential Duties:


  • Lead participation in the implementation and upkeep of the electronic health record (EHR) system, ensuring a comprehensive understanding among all users.
  • Conduct training sessions on EHR system usage for Community RN, House Leaders, and Assistants.
  • Regularly meet with delegated House Leader/Assistant House Leader supervisees to ensure competency and foster a culture of trust and cooperation.
  • Collaborate with House Leaders to develop and refine assistant training checklists.
  • Provide mentorship to new House Leaders, offering guidance on administrative, leadership, and direct support responsibilities.

Quality Assurance:

  • Analyze reportable events to identify trends in preventable harm and implement corrective measures.
  • Participate in quarterly Quality Improvement Committee meetings and conduct house walkthroughs to uphold quality standards.
  • With the HR Manager, monitor agency-wide compliance with training requirements and maintain a system of accountability.
  • Maintain open communication with pharmacy representatives to ensure service delivery aligns with core members’ needs.

Strategic Planning and Program Development:

  • Actively contribute to the strategic planning process for the opening of new L’Arche St. Louis homes, leveraging insights to optimize quality and efficiency.
  • Participate in the development and enhancement of programs aimed at improving the quality of life for individuals with intellectual and developmental disabilities (IDD).


General Responsibilities:

  • Maintain knowledge of L’Arche and up-to-date state policies and regulations, ensuring compliance in our homes and programs.
    Review and respond to organizational communications on a daily basis.
  • Foster individual relationships with homes and programs in order to provide supervision and support as needed.
  • Stay informed of current issues within the organization by reviewing team meeting minutes weekly.
  • Up to 8 hours per week of direct support in the homes and programs.
  • Obtain and maintain current certifications and trainings including L1MA, CPR, First Aid.

Experience and Qualifications:

  • BSW preferred; Bachelor’s in a related field required.
  • Prefer minimum of 2 years of management or supervisory responsibilities in a nonprofit organization.
  • Passion and interest in working with the adult IDD population.
  • We are seeking candidates who demonstrate a proactive approach to challenges and a willingness to collaborate effectively with team members.
  • Some experience or knowledge of L’Arche communities is preferred but not required.


The Quality Coordinator will undergo an initial three-month assessment by the Assistant Director, and from there on an annual evaluation facilitated by the HR Manager and the Assistant Director to assess performance and identify areas for growth.

Other Duties:

Please note that this job description is not exhaustive and may evolve over time to accommodate the changing needs of the organization.