Data Coordinator

SUMMARY OF POSITION
The Data Coordinator is responsible for accurate and timely data analysis and reporting for all GSEM departments to support daily business operations and drive data-driven decision-making. Specializing in the preparation of data, this position works with multiple platforms/systems (Ex. Looker, Volunteer Systems 2.0, Survey Monkey, and Qualtrics) to provide timely and accurate data reports to meet the needs of Girl Scouts of Eastern Missouri (GSEM) staff and support the Girl Scout experience.

It is expected that this position maintains a thorough understanding of Council business processes and how they impact business systems and data management. This position helps to drive continuous quality improvement by proactively identifying data quality issues, investigating root causes of data-related problems, and supporting the implementation of solutions and corrective action.
At Girl Scouts of Eastern Missouri, the majority of our jobs offer workplace flexibility that allows employees to work remotely for a portion of their work week.  Details will be provided during the interview process.

This position is an hourly, full-time position with a competitive benefit package including medical, dental, and vision insurance, as well as generous paid time off and a retirement plan.  Job experience is considered with the salary offer; the minimum starting salary is $19.86 per hour.

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ESSENTIAL FUNCTIONS and ACCOUNTABILITIES

1. Manages the Data Requests Process – Track process from beginning to end, ensuring accuracy and timeliness of each request.
2. Serves as an in-house Looker expert and supports Salesforce report/dashboard creation/ maintenance
3. Provides training on Looker and Salesforce reports as needed.
4. Assists with customizing existing reports and data manipulation via external processes such as Excel to ensure accuracy of data.
5. Create, analyze, and edit surveys as requested.
6. Works with other departments to improve data collecting processes and increase efficiency in systems and routines; recommends and documents solutions.
7. Supports data quality through regular reviews of data quality reports and acts or causes action to be taken to resolve issues, to resolve data issues and problems.
8. Identify data quality issues caused by staff errors and work with Business Systems Manager to implement correction action plans.
9. Participate in data quality clean up projects.
10. Maintain best practice knowledge and relevant system updates/issues by regularly attending GSUSA webinars (Monthly Data Quality, Looker, etc.), participating in Chatter groups, and connecting with other Girl Scout councils; Share relevant updates with appropriate Council staff and make recommendations for new approaches.
11. Provide administrative and back-up support to other departments as needed, especially during peak times.
12. Supports the organizational diversity and fund development goals of the organization.

QUALIFICATIONS

1. Bachelors in related field or direct relevant experience
2. 1-3 years professional work experience
3. Experience working with Excel, Salesforce, Looker, Survey Monkey, Qualtrics (Preferred)
4. Experience in Excel and Google Sheets
5. Experience in data reporting and visualization
6. Strong critical thinking and problem-solving skills
7. Strong attention to detail
8. Strong oral and written communication skills
9. Ability to respond quickly and positively to change, embracing and using new practices or values to accomplish goals and solve problems.
10. Ability to establish rapport with others at all organizational levels in person, phone, and online.

REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS

If your position requires that you drive an average of one (1) day per week or more, you must possess a valid state driver’s license and a driving record that is acceptable to our insurance carrier.

PHYSICAL REQUIREMENTS

While performing the duties of this job, the person in this position:

• Must be able to remain in a stationary position 75% of the time operating a computer; including navigating websites, software platforms, spreadsheets and both electronic and paper documents.
• Constantly operates a computer and other office productivity machinery such as a calculator, copier, and computer printer.
• Occasionally positions self to maintain files in file cabinets.
• May need to move boxes weighing up to 25 pounds across office for various needs.
• The ability to observe details at close range and at a distance.

EXPOSURES

Work is performed in a normal indoor environment with limited exposure to outdoor weather conditions, dirt and/or dust.

OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION:

At Girl Scouts of Eastern Missouri, we are committed to our future and what that looks like for all girls everywhere. We recognize that each employee and each member has unique experiences, perspectives, identities, and viewpoints that add value to our inclusive community. We are a proud Equal Opportunity Employer, and we encourage applicants from diverse backgrounds to apply.

MISSION OF GIRL SCOUTING:

Girl Scouting builds girls of courage, confidence, and character, who make the world a better place.

All employees are expected to fully support the work and mission of the organization.