Communications Manager

Job Title: Communications Manager

Reporting to: Chief Executive Officer

Location: St. Louis

Salary Range: $60,000-70,000

Organizational Summary

The Community Impact Network (“Network”) is a private operating foundation that builds equity by serving those who create opportunities for people in the 24:1 community to learn, live, and leave a legacy. The 24:1 community includes the people who live in the municipalities and sections of unincorporated north St. Louis County that make up the Normandy Schools Collaborative school district.

The Network has about seventy-five member organizations who collectively serve the 24:1 community in the Network’s three priority areas: (1) Network members create opportunities for people to access quality education throughout their life (“Learning”); (2) Network members create opportunities for people to be safe and healthy, get a job, move through the housing continuum, and experience economic mobility (“Living”); and (3) Network members create opportunities for people to leave a positive legacy for future generations (“Legacy”).

The Network’s staff serve in three main ways: (1) by listening to community stakeholders to inform how the Network does its work and to identify community needs, goals, and dreams (“Engaging”); (2) by working with service providers to address community needs, improve services, craft solutions to challenges, align around shared objectives, and build connections between community members and those who serve them (“Collaborating”); and (3) providing a suite of supportive services, including financial, strategic, and organizational resources, to service providers working in the Network’s priority areas (“Investing”).

The Network has an annual budget of about $15 million and roughly 18 full-time employees.

Position Summary

The Communication Manager leads strategic communication and marketing efforts that promote the mission, values, and impact of the Network and its member organizations. This full-time position is responsible for developing and executing integrated communication strategies to reach a wide array of audiences including nonprofit partners, board members, civic leaders, funders, and the broader public. The role requires strong writing and editorial skills, strategic thinking, and a collaborative mindset.

The Communication Manager oversees brand messaging across digital, print, email, and social media platforms, and works closely with and oversees the Multimedia Specialist to ensure cohesive visual and narrative storytelling. This role also plays a leadership role in event marketing, public relations, content development, and audience engagement strategies.

Essential Functions

Essential functions are fundamental job duties. They do not include marginal tasks, which are also performed, but are incidental to the primary functions. The omission of specific statements of duties does not exclude them from the position, if the work is similar, related or a logical assignment to the position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

·        Develop, implement, and evaluate strategic communication and marketing plans aligned with organizational goals.

·        Oversee and manage the Multimedia Specialist to design print and digital collateral, ensuring visual consistency and brand alignment

·        Lead storytelling and content creation efforts across channels, ensuring a compelling, consistent voice.

·        Craft high-quality written content including reports, newsletters, website copy, media releases, speeches, presentations, and partner materials.

·        Oversee messaging for key initiatives and campaigns that elevate the visibility of the Network and its members.

·        Manage and grow the organization’s social media presence, email subscriber base, and other digital engagement platforms.

·        Lead planning, marketing, and execution of major events including an annual awards celebration recognizing local service providers.

·        Partner with the CEO to support internal and external communications, including talking points, speeches, presentations and special projects.

·        Translate member organization updates into concise, audience-appropriate communications.

·        Produce an annual report that includes both data and storytelling elements.

·        Work directly with the Network’s service department to support the development and dissemination of quarterly reports to the board.

·        Track communications metrics, analyze engagement, and adjust strategy accordingly.

·        Represent the Network in public settings and meetings as needed.

·        Stay informed of communications best practices and trends in nonprofit communications and marketing.

·        Perform other duties as assigned to advance organizational priorities.

Competencies

Personal characteristics required of all employees such as honesty, integrity, ability to get along with others, professionalism, and courtesy are presumed qualities which may not be listed specifically.

·        Strategic thinker with a strong understanding of branding, audience targeting, and integrated marketing.

·        Exceptional writing and editorial skills with the ability to adapt tone and content for various platforms and audiences.

·        Collaborative team player committed to equity, inclusion, and respectful communication.

·        Team-oriented and committed to sustaining strong, productive working partnerships with all staff, board members, community members and stakeholders.

·        Strong interpersonal skills; sensitivity to diversity and multicultural issues. Able to build effective relationships for the organization among diverse constituencies.

·        Knowledge of community engagement, event planning and coordination, and outreach.

·        Highly organized with demonstrated strengths in organizing workloads and problem-solving, and the ability to coordinate and manage unrelated functions and concurrently handle multiple projects and deadlines.

·        Ability to coordinate a variety of unrelated functions and handle multiple projects concurrently and meet deadlines.

·        Willingness to embrace change while being flexible and adaptable.

·        Ability to represent and reflect organizational values.

Required Experience and Skills

·        Bachelor’s degree in communications, Public Relations, Marketing, Journalism or related field.

·        Minimum 3-5 years of experience in communications, public relations, journalism, marketing, event management position, preferred.

·        Experience with OneDrive, Microsoft Office, WordPress and Adobe Creative Suite preferred.

·        Experience with social media and digital marketing tools including Facebook, Instagram, LinkedIn, website management and content development, and email marketing.

·        Strong written and verbal communication skills with the ability to lead meetings and speak publicly.

·        Experience with event planning is preferred.

·        An inclusive and respectful attitude toward people of diverse backgrounds and life experiences.

·        Able to be proactive while managing the strategic and operational needs of a complex and growing organization.

·        Willingness to travel locally (less than 5%).

Position Type and Expected Hours of Work

This is a full-time, in-office position in a standard office environment. The office is open Monday through Friday, 8 a.m. to 5 p.m. Some work after the normal office hours or on weekends may be necessary from time to time. Flexibility in working hours is available, but regular office hours are generally preferred. Some periods may require more intensive work hours due to project timelines or events. Hybrid or remote work options may be available at certain times, depending on priority deadlines and workload.

Physical Demands

This position requires the use of computers, phones, and personal conversations. Constant use of eyes and hands will be required in all environments where work is performed. The incumbent may stand, walk, reach, stoop, climb, lift, carry, and bend occasionally when performing essential job functions in the office and at other locations. These activities may include walking through various locations and activities, and the operation of common office equipment such as photocopiers, fax machines, mailboxes, or scanner.

AAP/EEO Statement

We have a policy of offering equal employment opportunities to all employees and applicants. Specifically, Community Impact Network and Equity Homes does not discriminate in employment opportunities or practices based on race, color, gender, religion, national origin, age, sexual orientation, gender identity, citizenship status, pregnancy, mental or physical disability, veteran status, genetic information, or any other characteristic to the extent prohibited by Federal, state, or local law.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Application Information

Please submit Resume, Cover Letter and 2 Writing Samples to info@stlci.net