Human Resources Manager

The Human Resources Manager reports directly to the Chief Human Resources Officer.  The Human Resources Manager oversees all facets of HR operations for YWCA Metro St. Louis. This includes employee relations, recruitment, benefits administration, compensation, compliance, and organizational structure. The role ensures alignment with organizational policies and applicable laws, fostering a positive and legally compliant workplace culture.

Directly supervises a team of four (4) human resources professionals providing leadership, guidance, and performance oversight.

Key Responsibilities

• Provide strategic HR consultation to leadership, aligning practices with organizational goals and legal requirements. Monitor and interpret employment laws to ensure ongoing compliance.
• Partner with HR and leadership to maintain accurate job descriptions and ensure compensation structures align with FLSA and internal equity standards.
• Oversee all aspects of benefits administration including eligibility, enrollment, life events, and annual renewals in collaboration with the Sr. HR Generalist. Collaborate with external consultants and vendors (e.g., FMLA, COBRA, 403(b), etc.) and recommend plan changes to the CHRO.
• Administer and optimize the Human Resources Information System (HRIS) to ensure data accuracy, streamline workflows, and support reporting and analytics. Train staff on system use and troubleshoot issues in collaboration with IT and vendors.
• Lead recruitment efforts to meet staffing goals. Support hiring managers with job postings, candidate screening, interviews, offers, and background checks. Oversee onboarding processes and ensure compliance with documentation requirements.
• Manage performance review cycles, corrective actions, and performance improvement plans (PIPs). Provide guidance on employee relations issues, investigations, and disciplinary actions. Escalate sensitive matters to the CHRO as needed.
• Maintain and update the Employee Manual and HR policies. Ensure consistent application and communication of policies across the organization.
• Oversee all aspects of the employee lifecycle, including new hire processing, separations, exit interviews, and compliance reporting. Maintain accurate and secure employee records.
• Conduct internal audits and manage government reporting requirements. Respond to unemployment and workers’ compensation claims.
• Manage employee self-service tools and internal communications related to orientation, benefits, training, and HR updates. Promote transparency and engagement across the organization.
• Serve as a key advisor and operational partner to the CHRO. Represent HR in internal and external meetings and initiatives.
• Stay current on HR trends and best practices through continued education, networking, and participation in professional organizations.
• Other duties as assigned.

Formal Education/Experience

• Bachelor’s degree in human resources, Business Administration, or a related field.
• Minimum of 7 years of progressive HR experience.
• SHRM or HRCI certification preferred.
• Experience in a non-profit environment is a plus but not required.

Below is the link to the YWCA Metro St. Louis ‘ career page for detailed information about the job and to apply.

 https://secure.ipsonline.net/ta/YWCASTL.careers?CareersSearch

YWCA of Metro St. Louis is an equal opportunity employer and provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristics protected by federal, state or local laws.