Consumers Council of MO Inc
Job Title: Social Media Specialist – Medical Debt Project
Reports To: Project Director
Position Type: Freelance (5 hours a week).
Compensation: $25.00 per hour.
Who We Are: Since 1971, Consumers Council has worked to level the playing field for Missouri Consumers. Consumers Council focuses on creating a world where utility bills are affordable, banking opportunities are offered equitably, and healthcare services are available for all. We believe that Missourians should not be priced out of their ability to afford regular access to heat, electricity, water, and sewer services. We believe that equity in banking and lending leads to equity in homeownership, equity in wealth building, and investments that create thriving communities. We believe that all in Missouri should have access to affordable healthcare.
What is the Medical Debt Project: The Medical Debt Project is a new initiative of CCM focused on consumer protection within the healthcare system. The project builds on grassroots research into medical debt lawsuits and aims to expand understanding of healthcare debt collection, support individuals impacted by medical financial harm, and drive systems change through research, policy, and community advocacy.
Position Summary: The Social Media Specialist will work in collaboration with CCM’s communications team and the Project’s Outreach Advocate to manage a responsive and strategic social media presence. This position is essential in sharing the Medical Debt Project’s work, amplifying advocacy efforts, and engaging directly with Missourians affected by medical debt.
Primary Responsibilities:
● Content Creation & Management: Develop and publish engaging social media content that communicates the goals and activities of the Project and other medical debt advocates.
● Constituent Engagement: Cultivate and maintain digital relationships with community members, partner organizations, and supporters.
● Public Engagement: Assist in the planning and execution of digital campaigns to educate the public on medical debt in Missouri and inspire meaningful action and engagement.
● Storytelling & Amplification: When appropriate, collaborate with impacted individuals to share their experiences with medical debt and elevate community voices.
Desired Skills & Qualifications:
● Proven track record in social media management, content creation, and grassroots mobilization.
● Strong communication and interpersonal skills, including proficiency in public-facing communications.
● Basic understanding of health care access, billing systems, and debt collection practices.
● Passion for economic and racial justice and health equity.
Experience & Education:
● Experience: 2-3 years in social media management, digital organizing, community engagement, or relevant field. Experience engaging with diverse Missouri communities through outreach or communications work is a plus.
● Education: Bachelor’s degree in communications, public health, social work, or a related discipline—or equivalent lived/professional experience.
To Apply: Submit cover letter, resume, and list of three references to info@moconsumers.org. Priority application deadline: August 31, 2025. Applications will be accepted and reviewed on a rolling basis until the position is filled.
